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Support

Get the support you need for your automation task

Here are popular questions on how to order from us, when your product will ship, and how to use it.

Questions about purchasing from us:

  • How will my product be shipped?  When will it be shipped?  Can you expedite it? To the left of the product image, you will find the "Availability" which will tell you how many days until your product ships.  Next day shipping options are available in the checkout process.
  • Can I get a copy of your IRS W-9 FormClick here to download our IRS W-9 form.
  • Can I order by phone? Payment information cannot be taken over the phone.  We can send you a secure payment link if you have a custom order. 

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For fastest response email us at contactus@twcontrols.com

Phone 540-765-2770